Here’s what I found about the National Lottery app going down recently.
- Several outlets report a planned 24-hour outage in late January 2026 for the National Lottery website and mobile apps due to a major digital upgrade by operator Allwyn, with online ticket sales, prize claims, and Instant Win games affected during the downtime. Some pieces said services resumed later, while others noted continued issues into the following day.[1][4]
- Independent coverage indicated the outage began around 11 PM on a Friday night, lasting through the weekend, and that users could still purchase tickets at retail outlets but not online during the downtime.[2][3][7]
- After the upgrade window, reports varied: some described the app “restored” but with ongoing access problems for a portion of users, while others noted the outage extending longer than initially anticipated.[4][1]
Notes and context:
- If you’re trying to buy tickets right now and the app won’t load, you’re likely affected by post-upgrade stabilisation issues or residual outages. A practical workaround is to use retail outlets to purchase tickets until online access is fully restored.[3]
- Since coverage can differ by time and platform, checking the official National Lottery status page or Allwyn social channels can give the latest official update for your region. I can pull up the most recent statements if you’d like.
Would you like me to pull the latest status from official sources or summarize current user reports from a specific region?[1][2][4]
Sources
The National Lottery website and apps will go offline for around 24 hours this weekend as operator Allwyn implements a major digital upgrade. The blackout starts at 11pm on Saturday, January 24, and will last until the end of Sunday, affecting 11.8 million active registered players. The latest National and International News - upday News
www.upday.comThousands of National Lottery players across the UK have reported problems of not being able to access their accounts.The app and website both appear to be down leaving players unable to get into their accounts ahead of the latest draws on July 20 and to see if they've won anything in the draws on J...
www.indy100.comThose hoping to participate this morning were greeted with the message: 'Sorry, our app is unable to load for you'
www.gbnews.comOne player congratulated The National Lottery on 'the worst upgrade'
www.gbnews.comThe National Lottery says it is investigating after users reported being unable to access its app and website.
www.centralfm.co.ukThe UK National Lottery is taking its app and website offline late Saturday as Allwyn rolls out a major digital update, one that adds new safety tools and changes how some players will fund and manage play. The outage is scheduled to start at 11pm on Saturday, January 24, after the night’s draws, and run […]
www.igamingtoday.comAll draw game sales and prize claims have been paused
www.independent.co.ukIt follows a global tech outage that caused chaos around the world yesterday
www.gbnews.com